Mission Manager

Run incident ops end-to-end: triage, assign, track, report, and recover fast
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When a call hits at 2 a.m., you need a playbook that builds itself. Open Mission Manager, spin up an incident in under a minute, and load a template that pre-fills contacts, sites, and checklists. Intake facts from radio logs, CAD, or a web form. Auto-Assign routes the event to the right group based on history and coverage, while severity and impact scoring set its priority. The live dashboard updates as data arrives. A map layers responders, hazards, cameras, and weather in one view. Alerts go out by SMS, email, and push with a clear summary, attachments, and the next steps. Build the roster by dragging available people and equipment; the system enforces certifications, duty status, and work-hour limits, and tracks ETA and staging automatically.

During operations, break objectives into tasks with owners, deadlines, and dependencies. Field users acknowledge from mobile and share photos, notes, and GPS breadcrumbs; status flows back to the command view in real time. The safety module prompts risk assessments, PPE checks, and stop-work triggers before high-risk actions. Requests from shelters, hospitals, or public works become tickets with SLAs, queues, and escalation paths. Check out radios, UAVs, and med kits to individuals and units; usage is tied to maintenance and calibration logs, and the system reminds you before gear ages out. Keep communications organized with mission-specific threads and read receipts. Every change is captured in an audit trail so you always know who did what and when. more

Review Summary

Features

  • Auto-Assign (Incidents)
  • Safety Management
  • Real-time Dashboard
  • Incident Prioritization
  • Enriched Notifications
  • Incident Reporting
  • Ticket Management
  • Task Management
  • Root-cause Diagnosis
  • Disaster Recovery
  • CAPA
  • Audit Trail

How It’s Used

  • 911 triage and multi-agency dispatch
  • Wildfire deployment and perimeter tracking
  • Search and rescue team coordination
  • Storm response and EOC operations
  • Hospital surge and bed management support
  • Cyber incident containment and recovery
  • Public event safety and crowd management
  • Utility outage restoration and crew routing
  • Shelter support ticket intake and fulfillment
  • Training exercises and after-action reviews
  • Equipment maintenance and calibration scheduling

Plans & Pricing

Mission Manager

Custom

Team Preparation Team Readiness Mission Execution

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